English for Hotel and Catering -Services’ Personnel

ETICoursesProfessional English & CommunicationMTA E-Learning Training Scheme 2020

Overview

The online course will aim to develop the main communication skills in English required to perform successfully when communicating in English within the Hospitality and Catering Sector. The course will run virtually in groups.  Our experienced trainers will interactively provide interesting and realistic business case studies and practice scenarios in the Hospitality Industry.

Instructions on how to join the programme group will be sent to you upon registration.

In addition, all participants will have access to our value-added e-Learning online programme which will be available throughout the course and for 6 months after the virtual course.

This online course is intended for personnel working on the front line with customers in the Hotel and Catering industry as well as members in administration.

Who is it for?

  • Junior-Head Management
  • Front of House
  • Front Line Catering Staff

This online course is intended for personnel working on the front line with customers in the Hotel and Catering industry as well as members in administration.

Course Details

Course Benefits

During this online course one will have the opportunity to:

  • increase one’s confidence and improve ones fluency and effectiveness in English.
  • improve English language in a professional context knowledge in grammar, specialist vocabulary in the Hotel and Catering industry and pronunciation to be able to speak English more accurately

 

Course Content

Your trainer will produce interesting and relevant task-based practice activities in order to provide you with a complete dynamic and intensive learning experience. You will also be given the opportunity to participate in numerous discussions as well improve ones English in scenarios related to the industry including :

-Assistance to guests and clients

-Reception and Front of House

– Giving Directions

-Handling complaints

-Hotel premises and facilities

– Catering – Food & Beverages

-Fire Health & Safety

 

Included on course:

  • Access to materials and interactive resources
  • Certificate of participation
  • Access to ETI Elearning platform for 6 months after the course.

Enrol Now

Fast facts

  • Group Size Maximum of 10 participants
  • Course Level Minimum English Level A2+ (Pre- Intermediate )
  • Participants' Age 18+
  • Course Length Options 15 -60 hours / 1-8 weeks

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