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Intercultural and Communication Skills - 1 week

In a globalised world leaders need the competence to be able to handle complex tasks and diverse people. This course aims to make the link between raising awareness and developing skills in order to develop the participants’ competence in the following areas:

  • Understanding people and developing soft skills
  • Understanding team behaviour and developing team skills
  • Understanding culture and developing intercultural skills
  • Leading / linking the team: people-linking skills and task-linking skills
  • The elements of effective communication and developing effective communication skills




Group SizeMaximum 12 Participants
Course LevelB1 (Intermediate) - C2 (Proficiency)
Participants' AgeMinimum Age 24 (Average Age 32)
Course Length25 Hours over 5 working Days
This course is targeted at people who need to increase their effectiveness when operating in an international environment.  It is suitable for participants from both the world of business and public service.

This course:

1. Explores the link between intercultural & communication skills

2. Identifies the core leadership, intercultural & communication skills

2. Raises awareness of diversity and its impact on leadership

3. Develops skills for leading internationally

4. Improves communication skills for those individuals working internationally


The course will include a range of activities and inputs, including:

-(net)working in small peer-groups

- case studies

-video scenarios for analysis

-video communication models

-presentation followed by feedback & discussion

-role plays

-skills practice


The course also employs a highly interactive and practical approach. The training is conducted using cutting-edge technology such as Interactive Whiteboards and learning is experiential and involves both individual and group work, with practical feedback being given on participants’ communication styles and skills.



Participants will be encouraged to develop their own Personal Action Plan at the end of the training. ETI will provide further support through:

- follow-up training (group or individual)

- coaching (individual)


Peer-networking will also be encouraged between participants on this course and any others run by ETI.

This course is eligible for funding as part of the EU Life Long Learning Programme



2013

08-12 April 2013
11-15 November 2013 



€ 750 per person

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Executive Training Institute Malta
ESE Building, Paceville Avenue
St. Julians STJ 3103
Malta

Tel: 00356 23796321
Fax: 00356 21373725
E-Mail: info@etimalta.com

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