Diversity in Education. Developing Intercultural and Communication Skills

ETICoursesTeacher TrainingProfessional Development Courses


This 1- week course is aimed at teachers and educators who would like to gain a better understanding of and develop skills for internationalisation in education. The objectives of this course are to raise awareness of the influences on behaviour, especially communication, coming from culture and personality; and also to explore how to integrate this type of training into classroom activities

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Marta Cechowiuz 
John Paul II, Catholic University
“I really appreciate the course that I attended at ETI> It was perfectly prepared with a clear focus. Our classes were varied with different activities and everyone getting involoved. I learnt a lot both in terms of knowledge and skills” Read more..



Who is it for

This course is for teachers and educators who wish to develop their skills for participating in internationalisation activities at home (receiving foreign students and teachers, teaching students from diverse cultural backgrounds), and abroad (international exchanges and projects).

Course Content

During this intensive practical course you will cover the following areas:

  • Defining culture and developing intercultural competences
  • Exploring the link between culture and communication
  • Defining personality and developing interpersonal competences
  • Exploring the link between personality and communication
  • Exploring and developing soft skills, especially communication skills for internationalisation activities
  • Practising presentations in an internationalisation setting

You will also explore how to integrate this type of training into classroom activities for both staff and students.

The training is conducted using cutting-edge technology such as Interactive Whiteboards. Learning is practical and task-based, involving both individual and group work, with practical feedback on your communication.

You will be encouraged to develop your own Personal Action Plan , highlighting which activities and resources you would be most likely to use in your own teaching programmes .

Download our detailed Training Programme document here. For more information please contact us.

Course benefits

By following this course you will:

  • understand the challenges of working with diversity
  • develop an awareness of culture and its impact on behaviour, especially communication
  • improve your skills for working with culturally diverse groups
  •  become aware of personality and its impact on behaviour, especially communication
  • gain practical ideas on how to apply different communication strategies in different cross-cultural contexts.
  • develop a plan for integrating intercultural and interpersonal training into your classrooms
  • develop your fluency and accuracy and be able to express yourself more confidently in English.

In addition

  • This course will enable you to be both a better leader and participant in today’s international and multicultural world
  • you will have access to ETI’s e-learning platform. Our e-Learning programme is available to you at registration and lasts up to 3 months after the end of your course.

This course is eligible for the Erasmus+ funding programme

Dates and rates

Course dates for 2017

06-10 March

12-16 June

13-17 November

Course Dates for 2018

05 March – 09 March

18 June – 22 June

12 November – 16 November

Duration: 21 hours per week

Course Fee: €350 + €100 Programme Fee

For closed groups, in-company training  or more information please contact us




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Robert Jasinski

 “Both training and materials exceeded my expectations. “





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Margarita Borja 
Volkshochshule Leipzig

“Great experience. Professional, high standards. Thank you. “



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Fast facts

  • Group Size Maximum of 15 participants
  • Course Level Minimum Level of B1 (Intermediate)
  • Participants' Age 23 years+
  • Course Length 21 hours over 5 training days